VBF Group Benefits & Retirement Plan Benchmarking – Jun 2, 2022

Members learned more about one of our member companies, Capri CMW from Amar Munjal, and Bruce Yari. Amar began the presentation explaining how companies can leverage their benefits program to retain and attract employees.

Capri CMW can provide an audit of your offerings, benchmarking the group benefits & retirement plan, to see how it compares to other companies in a similar industry/size and geographic location the organization is hiring from. The audit ultimately outlines the comparison of other companies’ offerings, and the pros and cons of each of the findings. They look at plan design and recommend change metrics to improve it, allow people to enroll earlier, and make it more flexible from a contribution perspective.

Basic employee education is effective if offered recognizing demographic/age, and additionally, provided on company time.  The education that Capri CMW offers on a bi-annual basis to employees will help them understand how they can save tax with payroll deductions, the potential for saving with an RRSP and giving them future projection based on their organization’s plan. Employees will want to know that the impact is on their net take home pay if they contribute to the 4% matching program.  Capri CMW also can build and send out total rewards statements to employees on a yearly basis, if requested, and can conduct one-on-one education sessions with employees as well as group education sessions.

If organizations wanted to start this process, it’s recommended to engage employees in a survey asking them for feedback on their current benefits plan. Common current feedback is increasing coverage for mental health as well as wellness payments (gym membership, running shoes, fitness classes, equipment).  The process will take approximately 2 weeks from start to finish, and at the end, the organization will receive data on how their plans stack up against the competition, ultimately helping leverage their position as a leading employer in the marketplace.

A  reminder of future events:

Oct. 6th, our annual Round Table takes place.

Virtual Breakfast Forum – May 19, 2022

 

Thanks to the members who attended our recent VBF at the start of Victoria Day long weekend.  A small but mighty group, each of the members concurred that we are all still dealing with increased costs in all areas of our businesses. Inflation, the war between Russia and the Ukraine, supply chain issues, gas prices at their highest ever and the Bank of Canada increasing rates are all contributing factors.

Members discussed facing employee issues, with many finding that employees have moved away, and are no longer able to come into the office. As Baby Boomers continue to leave the workforce, coupled with families having fewer children there is a labour shortage, and as a result, it’s an employee’s market: wage demands are higher than normal. One member shared that their organization packages up the value of a higher salary with increased vacation time and additional benefits such as cell phone or gas, that could ultimately reach the amount the worker is demanding.

George reminded all members of the survey that has recently gone out, and asks everyone to please complete it as soon as possible. We are also pleased to confirm that our Kelowna event will be taking place on June 24th. Registration is now open HERE. Please be sure to register by June 17th so that we have correct numbers.

 

 

 

A  reminder of future events:

Oct. 6th, our annual Round Table takes place. We are currently looking for sponsors, speakers and topics.

 

 

Virtual Breakfast Forum – May 5, 2022

 

On today’s call we heard from two of our members, Dann Konkin, President, Ampco Manufacturers, and Don Bayda, CEO, F&M Installations.

Dann reports that material supply chain issues continue to keep him up at night. Because Ampco purchases materials from all of the world, they need to purchase at least 6 months in advance. Dann also reported that he noticed a 250% increase in the cost of sea freight.

Don shared that at the beginning of COVID, F&M lost about 25% of their workforce, but now things are tapering off. Because this has been F&M’s busiest year with 3 x the amount of work they normally have, they have had to hire more staff.  Don has noticed that the culture in the company has shifted with new employees coming on board.  Don has brought in a dedicated person to provide more leadership.

 

 

 

A  reminder of future events:

Oct. 6th, our annual Round Table takes place. We are currently looking for sponsors, speakers and topics.

 

 

Virtual Breakfast Forum – Apr 28, 2022

 

In recognition of April 28th, the Day of Mourning, our members had the privilege of hearing from Katie Giesbrecht, sharing her story. Katie is an 8-year member of the Threads of Life, a group offering support to families who have been directly affected by work-related fatalities, life-altering injuries and occupational disease.

Members heard the tragic account of the derailment of a CN Rail Fuel tanker, fatally crushing Katie’s son, Brian. Brian, an experienced CN Rail Conductor, was survived by his wife and two children. We encourage you to watch Katie’s moving presentation where Katie recounts the events that lead up to, and occurred following, Brian’s death, just North of Fort St. John, on Nov. 28th, 2012.

 

 

A  reminder of future events:

Oct. 6th, our annual Round Table takes place. We are currently looking for sponsors, speakers and topics.

 

 

Virtual Breakfast Forum – Apr 7, 2022

 

Thanks to all the members that could join us today for our Virtual Breakfast Forum. Members enjoyed an interactive conversation with three of our members, from three different industries, three different sizes of operations, and three different regions:

Doug Pauze, Coastline Wood Industries, Nanaimo BC

Amit Golan, CKF Food packaging producers (egg trays and meat trays), Langley BC

Ian Rood, UBSafe, Kamloops BC

Doug reports that Coastline Forest Industries’ biggest challenge is transport of product costs increasing up to 300%  (if you can even get the trucks!) as well as government policies in the forest sector. As long as export policies stay in place, they have a business to continue on with.  From a Health and Safety standpoint, Doug’s concern is forklifts / forklift interaction with poles and other machines. Even with extensive training and discipline, they continue to have 1-3 minor incidents, having not been successful in eliminating or reducing the frequency of these incidents. Members chimed in on some suggestions including installing blue lights on the forklifts and collision shut off mechanisms, however Doug has already employed these solutions. Another suggestion was to provide shift incentive programs to protect the equipment.

Amit’s operation, CKF, runs a 24/7 operation.  CKF hires only Red Seals, and provides substantial on the job task training. Loss control management meets once a month for an hour or two to review safety protocols. Amit reports that his management regularly walks the floor, and stops the work to talk safety with a random line worker. After this discussion, they shake the employee’s hand and thanks them for working safely. This is not done to catch them doing something wrong, but rather to keep the conversation about Health and Safety going with the whole team. Amit’s organization still has a mask mandate, but stopped sanitization and separation from between the plants.  There is a significant risk of fires in a pulp mill, and as a result, CKF does 12 fire drills a year and invites fire department to attend all drills. The goal is to familiarize the Fire Department with the plant and then following the teams will debrief in the boardroom.  CKF also has a proactive “Pre-Accident Investigation” form that he is sharing with members for their use.  Amit’s team has achieved over 50% gender equality in Sr. Management positions.

Ian reports that lately, UBSafe has been dealing with staff having spring colds, hayfever, allergies or Covid related symptoms, but their productivity is not really affected due to people being able to work remotely.  UBSafe has put in a lot of work into their systems, in case of sickness of staff, other staff can step in easily to replace them temporarily, and they have built a strong team. Ian reports that his greatest concern is keeping his team, due to labour shortage. It takes  4 years to get a worker to a useful level and 20 to turn them into an expert. UBSafe works on the lifestyle component rather than high salaries. Like many other members, Ian reports supply issues as being another major challenge.

 

A few reminders of future events:

April 28th, The Day of Mourning. We’ll have our AGM, as well as a special guest speaker from Threads of Life, speaking on a personal loss in the workplace

Oct. 6th, our annual Round Table takes place. We are currently looking for sponsors, speakers and topics.

June 24th we are planning a trip to Kelowna, with more info coming out shortly. This will be a good opportunity to tour other members’ sites.

There will be a membership survey coming out shortly. We are asking all of our members to please take the time to complete it. It will include some important information we are trying to gather, such as how you’re measuring your effectiveness in your workplace, etc.

 

Virtual Breakfast Forum – Mar 24, 2022

Life after Covid…

Thanks to all of our members and guests who attended our Virtual Breakfast Forum this morning. Today our discussions focused on three of our members and what, within their own organizations, is keeping them up at night.

Michael Hall, Viking Air – Vancouver Island Region

Michael reported that within the Viking Air division at the Victoria airport, at the start of COVID, Viking had to lay off 50% of their staff and have since recalled some over the last 2 years. Currently, Viking is rapidly onboarding new programs and recalling more people. They ended the work from home option at the end of Feb (about ½ ppl remained at work). This caused a lot of disruption over the last month, as lots of people sought exceptions to the rule, but none were made unless they had  legitimate medical exemptions. Additionally, there are challenges with many staff moving further away from the facility, which is forcing employees to choose between resigning or finding accommodation closer to Victoria. With the lifting of the mask mandate, Michael has seen a shift in the companies safety culture. Some of his staff continue to feel anxious about being in groups of larger people, so continue to wear masks.  Michael shared his thoughts that if his staff are all behaving differently, what’s that going to do to the overall culture? Supply chain disruptions and increased costs due to gas prices are also causing challenges. People are returning to work on “half a tank of gas”, both literally, as it costs double to fill your vehicle now, and emotionally, with the burn out that his staff is feeling. What keeps Michael awake is how do they maintain their focus on safety? How do they keep people safe during this disruption and drive their safety culture forward? Michael believes that it starts with continuing to reinforce putting safety at the core of everything they do.

 

Brian Wall,  AEM – Kelowna Region

What keeps Brian up was made in a statement we can all relate to: “There isn’t anyone in this meeting that hasn’t been affected by mental health, it is our single greatest challenge.” A massive challenge, with no one, quick solution. Even with the mask mandates lifted, 10% of Brian’s employees are still wearing masks. Distancing hasn’t changed in the facility, and Brian chose to offer 8 sick days, just a little bit more than what is the norm. Sanitization won’t go away. AEM’s acquisition last fall was very successful, and the top line would have been worse without a recent acquisition. Supply chain is painful but they are buying extra stock where possible. They are almost moved into the new facility. Unfortunately, it’s not going to plan, as it has not settled well with some of his employees. The new facility is noisier than the last one which is causing issues for some. Brian is supporting these staff with PPE to dull the noise if necessary. Brian has found that morale has never seemed to be an issue before now, but it is proving really challenging these days, especially with the uncertainty of the world, and inflation.

 

Stephen Peel, Westmill – Abbotsford, Lower Mainland

Stephen reports that his organization has been in their new premises just over a year. Staff morale was good when masks were lifted, finding a celebratory mood among his employees.  Still encouraging staff to stay home if not well, and to work from home until they feel better. Some people are anxious about what’s happening in the world, the affordability of life. Stephen has a small staff, so it’s easy to chat with everyone in the building at least once a day.

Stephen is quoting a lot of jobs, but price increases have slowed them down a little bit. They have a shallower pool of talent to draw from, so finding the right people is an issue, especially from people who live out in the Valley.

Supply chain is the biggest issue. The difficulty to bring product from offshore- it used be 3-4 weeks, and now is taking 8-12 weeks, and used to cost $3-4k, now costs $8-15K. Shipping has increased 300%.  There is a shortage of drivers & available trades to move product around. But overall, Stephen reported that there is a positive atmosphere outside, people are looking forward to, what is hopefully, the end of Covid.

 

Some updates for our members:

A reminder that our AGM is now scheduled for 8am on April 28th, to precede our Virtual Breakfast Forum.

Round Table will be held October 6th in person, starting earlier to accommodate those traveling to Vancouver. Updates to be sent shortly.

Membership survey will be coming out soon. Please take a few minutes to complete this important survey. It’s a key piece for George to determining what to program, and understanding what the issues are.

We are planning a regional networking event in Kelowna June 24th.  We are hoping that people from the Island and Vancouver will attend. Looking for sponsors to help keep the cost down.

Virtual Breakfast Forum – Mar 10, 2022

A big EHSCBC thank you to our members Tim Croyle, Mark Bunz and Allison Straghan who shared personal updates from their respective regions and industries throughout British Columbia. Here is what they had to say:

Tim Croyle – BC Transit – Victoria

Tim reported that he appreciated the recent Mental Health focused VBF, stating that he found it very timely. Tim’s team has been experiencing mental health challenges, especially during the pandemic, and more recently due to the current instability due to world events. His team is thinking about the lifting of the mask mandate, and how the public will react if/when it’s removed. Tim advised that BC Transit’s approach has always been to follow the PHO guidelines, and not make up their own interpretations. If the PHO is removing the requirement for mask wearing in public places, the challenge will be to deal with all the spectrums and work through that change management over the next few months. The key will be to minimize confrontations. They will be asking themselves: what are we going to undo, and which are we going to keep because it’s good business practice? Another observation was that they are starting to see ridership pick up. This is likely due to the impact of the price of gas rising, less vehicle use, and that downtown areas are starting to get busier after the announcement lifting restrictions on restaurants.

Tim inquired to those on the call and within the membership which organizations are ISO 45001 certified. Tim would be interested in connecting with you to discuss the certification process and your experiences with it.

 

Mark Bunz – Dinoflex – Salmon Arm

Mark reported that recently, especially with younger employees, their team is needing to revisit protocols, including mask mandates, more frequently. He believes that the challenge stems from other jurisdictions relaxing and eliminating some of those mandates.

Mark shared that in the first 2months of the year in the production area, they’ve already burned through 1/3 of the sick days that the government mandated. Cases have definitely spiked within their business. From a general labour standpoint, the Okanagan is no different from other regions, and labour is short there too. Mark has increased labour rates (pay) to incentivize their employees, but he’s finding that it’s not about the money that’s impacting people’s decisions to stay with an organization. Mark’s team is investigating a foreign work program to attract labour. We keep focused on automation. Supply chain continues to be an issue: price increases, raw material allocations and how that impacts / affects production, freight costs and delays. Freight partners have passed along surcharges and flat rate increases due to fuel costs rising. Mark reminds us that as leaders we need to remind ourselves daily to continue to focus on our employees’ safety and wellbeing. Mark reported that frequently, people are feeling “bummed out” and missing work. Mark shared that in his organization, they need to do more from a mental health perspective, and design a more robust policy to address it. The first things he’s looking to do are reduce stigma and start talking about mental health on a more frequent basis.

Allison Straghan – Code Electric – Vancouver

Allison’s organization had a similar experience to Mark’s, where lot of their production staff have used up the majority of 5 sick days. Recently, that has reduced and levelled off. Everyone in Allison’s organization is still wearing masks and following PHO, but she’s finding that employees working in the plant and those working in the office differ in their perspectives. As a leader, Allison shared that she will continue to wear her mask to support those people who are more comfortable wearing them, and wish to continue. On the shop floor there might be a bit of pressure for those wearing their masks. Mental health is wearing on Allison’s team. She reports that with the price increases of food and fuel employees are feeling more financially strapped, and as a result, she has seen employees missing work more in the plant side than the office/technical team.

Employees have brought in some referrals from other companies which have resulted in good hires. Allison has found that lot of people are looking to work close to where they live, as the type of work they do is not possible to do remotely. When things get busy and in the summer due to vacations, they used to use temp/agency workers, and they are harder to come by and cost more now. Although Allison’s time has not been as focused on the strategic direction of the organization, rather putting out fires, she continues to develop corporate culture, and is planning some fun team building type events for the summer.

George shared a few housekeeping notes to keep in mind for future events:

AGM was moved from April 7th to April 28th, and will still be a breakfast meeting but will also potentially feature a guest speaker.

Save the date: Round Table is on Oct. 6th. This year, we will start a little earlier to accommodate those members who need to travel back home the same day.

 

Supporting Workplace Wellbeing – Feb 24, 2022

Our membership was treated to a compelling presentation on Mental Health Performance Management today by Debbie Pearmain, Senior HR Consultant.

To kick off the presentation, Debbie shared some interesting statistics: the average usage rate for Canadian organizations of the EAP (Employee Assistance Providers) program is between 6.9% and 12% – so it’s evident that employees aren’t using it. Additionally, only 30% of people who experience mental health issues will actually access any type of help due to fear of judgement or consequence.

Mental health has widespread impacts on business. Deloitte put out a very interesting study recently.  The ROI in Workplace Mental Health Programs: Good for People / Good for Business highlighted that as many as 50% of your employees are struggling with mental health. Employees these days are concerned with company culture, and whether it is safe both physically AND emotionally. We are facing a labour shortage, as well as high competition in the workplace for talent. We need to be looking at how we are addressing this issue of wellness/wellbeing in the workplace to retain our employees, as it is one of the major reasons reported as to why high performers are leaving their organizations.

Debbie outlined that the top reasons mental health programs are not working is because business owners and leaders have not “bought in” to the responsibility, or have not committed. Ensure that your leaders are educated so that they understand mental health so that it does not become a STD or LTD claim. Leaders should be able to feel confident/comfortable tackling issues with employees. Leaders’ responsibility is to build trust in the organization, recognize the signs early on that someone is struggling, then become the bridge/ facilitator to get the help they need.

Mental health responsibility ultimately falls in the hands of the individual, however we want it to be a collaboration, with the employer. In order for this to happen, we need to educate both pieces of that partnership. Far too often employees believe that it is the manager’s responsibility. Ensure that you are also giving employees the same mental health training, but from a slightly different lens.

A few suggestions on creating a good mental health culture in the workplace:  Offering healthy snacks, Employee Assistance Providers, yoga & meditation, gym or gym membership, training, smoking cessation programs, and extended benefits such as paramedical (massage/chiro/physio/naturopath etc). Typically, extended benefits cover very minimal counselling options. It is usually only psychologists, and due to the cost and the waitlist in many communities, this becomes prohibitive. Consider covering registered clinical counsellors which are more prevalent in the community.  Note the max amount for counselling that is provided – perhaps this needs to increase either per session or overall.

Thank you to Debbie for an excellent presentation, we look forward to hearing from you again in the future!

Virtual Breakfast Forum – Feb 10, 2022

It was great to see our members that joined the Virtual Breakfast forum today. Conversations revolved largely around Covid, and how organizations will adjust to the lessening of restrictions. Most members noticed that their employees are showing more inclination to come together in person. There were reports that some company mandates are lessening, from allowing masks to be removed at workstations, encouraging more employees to return to work in person, to the idea of dropping the mandatory vaccination requirement within their organizations. It seems everyone is excited at the potential for a return to “life before Covid”.

There was an interesting discussion around rapid testing: primarily, that obtaining rapid tests is very difficult here in British Columbia. One member shared his source, where tests can be bought from Ontario: https://www.minervamedical.ca/ But even with access to these rapid tests, it bears mentioning that even with a negative test result, the individual still may test positive a few days later, depending on the viral load at the time of testing. This begs the question of how much faith to have in a rapid test, and whether there is a false security developing when there could actually be the potential of transmission of the virus with someone who is symptom free.

Members reported a continued struggle with supply chain issues. It was also widely agreed that on average, approx. 10% of their teams continue to be off work due to quarantining.

We want to bring you topics that are of interest to YOU! Please reach out to George with any ideas of topics that you’d like to discuss at future breakfast forums. We are open to topics that are relevant to Leadership, HR issues as well as Health and Safety related topics. Also please keep in mind that we are always looking to increase and diversify our membership. If you have any suggestions from your networks on good potential members, we’d love to hear from you.

George reminded members of the upcoming opportunities: Feb. 24th our VBF will feature guest speaker Debbie Pearmain, a Mental Health expert, on ways to engage your employees. Our AGM will be April 7th, at our normal VBF time of 8:00am, and we are looking for expressions of interest on members interested in joining the Board.  Additionally, we are hoping that with lessening restrictions, we will soon be able to coordinate some in person site visits, as well as a Kelowna visit at the end of June.  More to follow.

Dealing With The Dark Side – Jan 27, 2022

A very big thank you to our presenter, Labour Lawyer Melanie Vipond with Gall, Legge, Grant and Zwack LLP.  Melanie shared her presentation titled “Dealing with the Dark Side: Employer Liability for Physical/Psychological Harm”.

Melanie shared that in recent years, there has been a huge change on what employers are dealing with. Bullying, harassment and violence are currently focus’ of employers. Employees can claim compensation for bullying, and employers need to comply with preventing bullying in the workplace. Workers are not solely responsible for their own safety, there is a high onus on employers to ensure their safety.

Why should you care? There can be criminal prosecutions for workplace accidents – up to life imprisonment for criminal negligence causing death, or up to ten years imprisonment for criminal negligence causing bodily harm.

There is a real risk of prison time for individuals and almost certainty of fines for companies where negligence causes severe injury or death to an employee. It’s not just physical injury that is of concern. Tribunals are increasingly imposing higher penalties on employers for conduct that causes an injury to dignity.

The courts are highly motivated to impose stiff penalties on employers for severe safety violations given the power imbalance between workers and employers, and the purpose of deterring employers from ever allowing relaxed safety standards.

How can you mitigate issues? Exercise due diligence:

  • Proper training and confidence that a worker can safely function in the workplace is essential
  • Make sure your safety manual is readily available to everyone who is expected to comply with it, and followed
  • Conduct regular safety audits

It’s important to remember that you, as the employer, could be on the hook for a WCB claim for employees injured while working remotely at home. The key is to determine what the worker was doing at the time of injury.  Putting the onus of the employee will help mitigate these risks, addressing that as the employer, you expect that it is a safe working environment. Keep them empowered to address any health and safety issues that arise.