Virtual Breakfast Forum – Feb 10, 2022

It was great to see our members that joined the Virtual Breakfast forum today. Conversations revolved largely around Covid, and how organizations will adjust to the lessening of restrictions. Most members noticed that their employees are showing more inclination to come together in person. There were reports that some company mandates are lessening, from allowing masks to be removed at workstations, encouraging more employees to return to work in person, to the idea of dropping the mandatory vaccination requirement within their organizations. It seems everyone is excited at the potential for a return to “life before Covid”.

There was an interesting discussion around rapid testing: primarily, that obtaining rapid tests is very difficult here in British Columbia. One member shared his source, where tests can be bought from Ontario: https://www.minervamedical.ca/ But even with access to these rapid tests, it bears mentioning that even with a negative test result, the individual still may test positive a few days later, depending on the viral load at the time of testing. This begs the question of how much faith to have in a rapid test, and whether there is a false security developing when there could actually be the potential of transmission of the virus with someone who is symptom free.

Members reported a continued struggle with supply chain issues. It was also widely agreed that on average, approx. 10% of their teams continue to be off work due to quarantining.

We want to bring you topics that are of interest to YOU! Please reach out to George with any ideas of topics that you’d like to discuss at future breakfast forums. We are open to topics that are relevant to Leadership, HR issues as well as Health and Safety related topics. Also please keep in mind that we are always looking to increase and diversify our membership. If you have any suggestions from your networks on good potential members, we’d love to hear from you.

George reminded members of the upcoming opportunities: Feb. 24th our VBF will feature guest speaker Debbie Pearmain, a Mental Health expert, on ways to engage your employees. Our AGM will be April 7th, at our normal VBF time of 8:00am, and we are looking for expressions of interest on members interested in joining the Board.  Additionally, we are hoping that with lessening restrictions, we will soon be able to coordinate some in person site visits, as well as a Kelowna visit at the end of June.  More to follow.

Dealing With The Dark Side – Jan 27, 2022

A very big thank you to our presenter, Labour Lawyer Melanie Vipond with Gall, Legge, Grant and Zwack LLP.  Melanie shared her presentation titled “Dealing with the Dark Side: Employer Liability for Physical/Psychological Harm”.

Melanie shared that in recent years, there has been a huge change on what employers are dealing with. Bullying, harassment and violence are currently focus’ of employers. Employees can claim compensation for bullying, and employers need to comply with preventing bullying in the workplace. Workers are not solely responsible for their own safety, there is a high onus on employers to ensure their safety.

Why should you care? There can be criminal prosecutions for workplace accidents – up to life imprisonment for criminal negligence causing death, or up to ten years imprisonment for criminal negligence causing bodily harm.

There is a real risk of prison time for individuals and almost certainty of fines for companies where negligence causes severe injury or death to an employee. It’s not just physical injury that is of concern. Tribunals are increasingly imposing higher penalties on employers for conduct that causes an injury to dignity.

The courts are highly motivated to impose stiff penalties on employers for severe safety violations given the power imbalance between workers and employers, and the purpose of deterring employers from ever allowing relaxed safety standards.

How can you mitigate issues? Exercise due diligence:

  • Proper training and confidence that a worker can safely function in the workplace is essential
  • Make sure your safety manual is readily available to everyone who is expected to comply with it, and followed
  • Conduct regular safety audits

It’s important to remember that you, as the employer, could be on the hook for a WCB claim for employees injured while working remotely at home. The key is to determine what the worker was doing at the time of injury.  Putting the onus of the employee will help mitigate these risks, addressing that as the employer, you expect that it is a safe working environment. Keep them empowered to address any health and safety issues that arise.

Virtual Breakfast Forum – Jan 13, 2022

Happy new year to all of our members and guests! Today’s Virtual Breakfast Forum helped to kick off 2022 to a great start.  Almost half of the membership attended today, and it was a great way to keep our “safety filters” turned on.

As is often the big news story in our forums, members reported on the current state of their organizations and how COVID-19 continues its impact. Many members reported that a few of their staff have contracted COVID-19 during their vacations or are self-isolating because of international travel, so organizations are seeing their staff numbers down.  Members reported on their organizations’ mask and vaccination mandates, with some placing employees on unpaid leave if they are not in compliance.  It was reported that many job sites now have vaccine mandates, and this is a growing trend.  To support their team, one member reported that a nurse comes into their facility 3x a week to perform testing on staff that have not been vaccinated, as well as anyone else who wants to get tested for any reason.

Some members reported that they have pivoted back to work from home policies, in instances where it is not essential to come into the office. Members were reminded to be mindful of their own mental health as well as their teams’. Pay attention to family situations, daycare closures, sick kids, sick partners. Check in with your staff. Remind everyone that they are doing a great job, you appreciate their efforts and believe in the company.

A reminder that on Thursday January 27th we have a guest speaker, Labour Lawyer Melanie Vipond, followed by a general member forum and Thursday, February 10th. We look forward to seeing you there.

Special thanks to Jason Robinson of Atlas Anchors for taking notes on the conversation today.

 

Virtual Breakfast Forum – Nov 25, 2021

Thanks to all our members that attended our last Virtual Breakfast Forum of 2021. What a discussion we had!

With the recent travel limitations and fuel restrictions due to severe weather, some members reported that getting to and from work for themselves, as well as their staff, has been problematic. Some have pivoted back to working from home to handle this situation. Others reported about the heroic efforts that their employees have made to help other people with evacuations. It’s important for us as leaders to remember to check in with our teams during this difficult time. Listen carefully to your employees to make sure they’re holding it all together from a mental standpoint, and getting proper rest.

Members shared their thoughts around vaccine mandates within their own organizations. Some have implemented them, while others have chosen not to. A compelling discussion centered around the concept of focusing more on those employees that have chosen to protect themselves (and others) by getting vaccinated. Members are noticing some friction developing between unvaccinated and vaccinated employees in their organizations, not to mention the rest of the world. For those that have implemented the vaccine mandate, it was widely acknowledged that it is a difficult stand to take, but one that clearly shows that protecting the majority of their teams is paramount. Leaders were reminded of the value of our group, as concern and support for each other was widely shared, and appreciated by all.

We look forward to seeing you in January, and wish you and your families a very happy, healthy and safe holiday season.

Round Table: Nov 2, 2021

Round Table 2021 a huge in-person success

This year’s Executive Health and Safety Council Round Table was very well received by nearly 50 members and guests.  Held at the Vancouver Club in downtown Vancouver, members gathered to learn, teach, and share from their experiences.  As in previous years, there were four sections to the Round Table: a safety story, table discussions, keynote address and the networking event.

This year’s safety story was presented by Technical Safety BC and reminded members that it is often decisions that are made (or not) that cause safety incidents.  Titled “Leadership at the Margins”, TSBC noted that there can be both direct and indirect consequences of not making the correct decisions, and that there can be serious disconnects between those on the floor and those making the key decisions.  The presentation was recorded and will be shared with members for future viewing.

 

The Table discussions this year were centered on safety culture.  Three questions were posed to each table and tables shared their findings.  More will be shared on this later this year, but as a reminder to all, the questions were:

  • How would you describe a good safety culture?
  • How do/would you measure safety culture in your organization?
  • How could we as members hold each other accountable so we can tell we are “walking the walk”?

 

The Keynote address was done in a different format this year.  Rather than a speech from the podium, keynote speaker (and EHSCBC Member) Tamara Vrooman, President and CEO of YVR, and George Higgins (EHSCBC Executive Director) had a “fireside chat” on safety and safety culture.  Starting with a discussion on why safety is so important to Tamara, the discussion moved on to public safety and finished with leadership thoughts on where safety and safety policy is heading moving forward.  This session was recorded and will be made available for members to review.

The final networking session was a great way for members to chat informally, get to know each other and “trade business cards”.  Many new connections were made, and old friends were finally able to connect – in person.

Many thanks are expressed to all Round Table sponsors: Air Canada, Ampco, Kerry, KPMG, Murray Latta, SureWerx, Technical Safety BC, and WorkSafeBC.

 

VBF-MSI by the Numbers: Oct 07, 2021

Great turn out on an important issue.

Today our members and guests had the pleasure of watching a presentation on “MSI’s By the Numbers”, by a Team from WorkSafeBC. Heather Kahle, M.SC. CRSP, Ergonomist and Tami Perkins, B.Sc. Ergonomist shared some compelling information and statistics, reminding how the prevention of MSI’s can drastically affect your organization’s progress. The PDF of the presentation can be downloaded here.

MSIs (or Musculoskeletal injuries) are defined as injuries or disorders of muscles, joints, strains & sprains caused or aggravated by work. MSIs involve the muscles and the bones in the body, as well as the nerves, ligaments, blood vessels and tendons. Some examples of MSIs are repetitive strain or overexertion injuries, caused by bending, lifting or other strenuous activities.

Studies have shown that 32% of all claims are Ergonomic MSI Claims.

Successful implementation of an ergonomic study within your organization can decrease injuries, costs, days lost, errors, waste, and insurance premiums. Focusing on ergonomics in the workplace can also boost safety, job satisfaction, competitiveness, productivity, quality, and performance.

Many organizations have workers who are working from home. To help prevent MSI’s at home, if working at desks, workers should be encouraged to take breaks by walking around the house, regularly standing and stretching and generally moving around whenever possible.

WSBC has a host of resources available including articles and guides for both employers and workers on what are MSIs, understanding the risks of MSIs, why prevent them, and where to begin.

Heather encouraged our members to reach out with any questions to the Human Factors & Ergonomics Team and WorkSafeBC at humanfactors@worksafebc.com.

Virtual Breakfast Forum – Sep 23, 2021

At today’s Breakfast Forum we enjoyed reconnecting with members, having a good discussion on Vaccine Passports.  Members reported feeling challenged on how to handle unvaccinated staff, whether to invite them back to the office, or to require them to work from home, what type of work they will do, etc.  Some members found that while their teams in the office are predominantly vaccinated, their teams in the field are widely not. This becomes an issue where more and more job sites are requiring contractors and sub-contractors to show vaccine passports when working on site.

Leaders are now facing challenges bringing people back into the office, even with safety protocols that remain in place. We need to ask our employees what is the concern: is it actually safety? Or is it simply that they prefer working from home? One tip that was offered is to try to focus on outcomes rather than where they’re working. One member reported that when COVID began, they flipped their entire office space into transient desk space, where employees need to now reserve a desk to come in to work, rather than have an assigned desk.

Labour shortage seems to continue to be a problem in some industries. Temporary workers can be fickle, choosing to move on to better paid gigs. Leaders must get creative to incentivize workers to join their teams, to stay engaged and make them feel like family. With taking on temporary workers, we must not lose sight that Health and Safety remains the utmost concern. These workers may not be familiar with the site, and we all need to be vigilant to stave off dangerous practices.

Tim Croyle of BC Transit reported that one of their biggest H&S challenges are MSI’s.  As part of their “Recover at Work” program, BC Transit has recently instituted onsite physio services in both of their transit depots. As their workers start to feel something they can book an appointment at work, allowing a more preventative approach with injuries that build over time.  Interesting timing for our October 7th Virtual Breakfast Forum, where we welcome WorkSafeBC, discussing Musculo-Skeletal Injuries. We hope to see you and a guest join us there.

Virtual Breakfast Forum – Sep 9, 2021

 

Thrilled to see the enthusiasm and strong attendance today at our first Virtual Breakfast Forum, after the summer season.  Three potential new members joined us today.  It was agreed among them that the networking opportunities and diverse perspectives provided from C-Suite Executives is very valuable, and participation in the session was worthwhile.

Today we discussed the implications of vaccine passports in the workplace.  Members reported that they are following the guidelines of BC’s Public Health Officer, and some indicated that they are allowing only vaccinated staff to come back to the office.

Hybrid working environments are tending to become the norm, and investing in technology to support this new culture is taking place.

Many members reported a labour shortage, created in part by CER and also by qualified individuals moving away to more remote or affordable areas. Some members reported being in a bidding war to attract labour, and it’s agreed that retention is key: business leaders will need to be flexible with their staff’s preferences in work from home, benefit packages, and overall workplace philosophies to retain staff.

Join us for our next General Meeting Virtual Breakfast forum on Sept 23rd. We’re also looking forward to our Oct. 7th forum, where WorkSafeBC will be discussing Muscular Skeletal Injuries. Keep your eyes out for more updates on our Round Table event, taking place November 2nd, in person!

 

 

Value of Delivering a Culture of Leadership – Aug 12, 2021

At this month’s Virtual Breakfast Forum, we were pleased to have Lynn Ferrari Director of People and Change at KPMG, sharing her thoughts on Leadership Culture; what it is, why it’s important, and the ways to achieve it. Leadership Culture is not something you can implement, or buy, but rather a conscious decision to purposely model behaviour, decisions and actions, every day. Lynn shared an eye-opening statistic: each of us, over our lifetimes, will work on average of about 90,000 hours.  With this in mind, it is imperative that we, and our employees, try to make the most of our time in the workplace.

What is “leadership”? It is the ability to influence a group towards the achievement of goals.

What is “management”? It is the use of authority inherent in a designated formal rank to obtain compliance from organizational members.

What is “culture”? It is the working environment created by an organization’s values, strategic vision, and mission, and sets the tone for relationships between people in an organization. A healthy organization is able to attract, obtain and grow talent.

“Leadership Culture” is the way things are done: it’s the way people interact, make decisions and influence others.

A winning culture today focuses on empowerment vs management.

The absence of a Leadership Culture contributes to disengagement costs, such as 37% higher absenteeism, 49% more accidents, 60% more errors, and up to 50% turnover. However, companies with strong cultures can enhance engagement by 30%, resulting in 19% increase in operating income, and 23% increase in earnings growth.

Lynn shared the 5 different types of leadership that exist within organizations today:

  • Directive Leadership – a culture of consistency.
  • Transformational Leadership – a culture of inspiration.
  • Participative Leadership – a culture of innovation, works to build consensus among team members.
  • Servant Leadership – a culture of inclusion, focus on serving organizations stakeholders and the larger community.
  • Autocratic Leadership – a culture of compliance, decisions that affect the business are made without consulting employees and their opinions.

Behaviors that leader’s model in a leadership culture would include:

  • Integrity, Self-awareness, authenticity, teachableness, relationship building, valuing others, inclusiveness, accountableness, consistency, courage, respect, and humility.

You can assess culture by reviewing policies, interviewing leadership, survey stakeholders, focus groups and data analysis.

Click here to see the 1-page summary of how to build a culture of leadership within your organization

 

 

Transitioning From COVID-19 to Communicable Disease Prevention in the Workplace – Jul 08, 2021

 

Transitioning From COVID-19 to Communicable Disease Prevention in the Workplace

At today’s Virtual Breakfast Forum we welcomed Chris Back, Director, OHS Consultation & Education Services at WorkSafeBC. Chris shared a presentation on Transitioning From COVID-19 to Communicable Disease Prevention in the Workplace.

British Columbia is currently at Step 3  in the provincial restart plan.  The current recommendation is that employers should do the best they can to maintain existing COVID-19 protocols, where they don’t impact negatively the operations (for example barriers, mask policies, directional signage, etc).  Whether the protocols impact negatively on an operation would be subjective to each employer. During this transition, as every person goes through it at their own pace, employers are encouraged to make the transition on their organizations as smooth as possible for their employees.

Step 1: Understand the risk (monitor and review communicable disease-related information – orders, guidance, notices and recommendations issued by a medical health officer or the provincial health officer from a local or regional level, or within a workplace. Employers are required to follow the guidance and driection provided).

Step 2: Implement measures, practicies and policies to reduce the risk (ongoing measures – maintain at all times. Policies to support staff with symptoms, provide had-hygiene facilities, maintain a clean environment, ensurea building ventilation is adequate and properly maintained, support employees in receiving vaccinations)

Step 3: Communicate measures, practices and policies

Step 4: Monitor the workplace and update plan as necessary

It’s important to remember not to take your eye off the ball for any other workplace safety concerns. In addition, bear in mind that psychological health is of equal importance to physical health.

Questions? Call the WorkSafeBC Prevention Information Line at  604-276-3100 or 1-888-621-SAFE