Regency Safety Journey: from Challenge to Cultural Transformation

 

In today’s Virtual Breakfast Forum, Kristen Stinson, Senior Vice President and Chief People Officer at Regency Fireplace Products, shared powerful insights on the importance of organizational culture—and how a strong change-management strategy can directly improve the health and safety of a workplace.

One of the most impactful initiatives Kristen has championed is the implementation of a comprehensive Safety Management System. This framework establishes standardized structure, clear expectations, and consistent processes across all departments. Together with several complementary programs, this system has driven remarkable results. Regency has significantly reduced its lost-time injury frequency rate, strengthened employee morale and engagement in safety, and lowered claims costs by over 70%.

Kristen’s transformation journey reinforces a key message: meaningful and sustained improvements in safety culture are only possible through strong leadership commitment, structured systems, robust training, defined accountability, and genuine workforce engagement.

This session was recorded and added to the video library for members to review at a later date.