YVR Site Tour a HUGE success

On April 4th, 15 Members of the Council attended a very fun and interesting site tour of Vancouver International Airport.  Starting with lunch, Members were able to get to know each other a bit better, and heard from many YVR representatives, including Tamara Vrooman, CEO.  After a short Q&A, the tour moved from the boardroom to the Emergency Response Center.  Members learned about how YVR incorporates H&S into every aspect of its business, and how some specific issues are dealt with.

The second portion of the discussion was a walkthrough of the Virtual Twinning of the airport and all of its operations.  This custom built system allows YVR employees the ability to see what is happening at the airport in real-time, including everything from landings and takeoffs to baggage snarls and lineups for tickets.  The system also allows for post event review and gives YVR the opportunity to improve its methodologies.  There are only 3 similar virtual systems like this in the world, and YVR is the leader in North America.

Following the presentation on the virtual twinning, members donned safety vests, cleared through security, and were given an on the tarmac tour of ground level operations at YVR.  This interactive tour talked about how/what and why safety is so important, covering everything from potholes in the tarmac to lead in paint, the colours of safety vests and how the digital screens strategically located are used for guiding and other situations.  Many members identified that they have/do business at YVR and some very interesting stories were told.

Back in the board room, EHSCBC Member Tamara Vrooman wrapped everything up, with a heartfelt speech on the importance of H&S, and how YVR is a strong team of people all working towards the same goals.  It was obvious that the safety culture at YVR is found in every person that members interacted with, and everyone enjoyed the tour immensely.

Thank you to Tamara and Richard, and all of the YVR Team, this tour was inspirational and motivational.  We really appreciated the opportunity to see “behind the scenes”.

More than Just a Duty to Accommodate

Michelle McKinnon and Dianne Rideout, Partners at Cassels Brock & Blackwell LLP, provided an in-depth information session entitled “More than Just a Duty to Accommodate’.    They discussed the amendments to the Workers Compensation Act thatcame into force on January 1, 2024 and ramifications to employers and employees. 

These amendments add a legal duty for workers and employers to cooperate in the worker’s early and safe return to work, as well as a legal duty for employers with 20 or more workers to maintain the employment of injured workers who have been employed with them for at least 12 months.

This amendment provides WorkSafeBC with the authority to reduce or suspend benefits or apply penalties should workers or employers fail to comply. However, WorkSafe BC’s approach will focus primarily on educating stakeholders, providing support to ensure that the injured worker remains employed with their employer, and facilitating the best return-to-work outcomes.

Thank you to Michelle and Dianne!

This presentation was recorded and added to the Video Archive.  There is also a supplementary document “Step By Step Guide to BC’s New Duty to Cooperate and Maintain Employment” that members can access.

The next Council meeting will be on March 14th.

Employers Advisors Group: Helping Employers Navigate WorkSafe BC

Today’s Virtual Breakfast Forum featured speaker Dave Herald, the Executive Director of the Employers Advisors Group.  This organization is in place to help employers understand their rights & responsibilities, and how to navigate WorkSafeBC. They provide advice, assistance and representation to the employer community.

The Employers Advisors Group is independent from WorkSafeBC, and there is no charge for their services. It is paid for by the accident fund/premiums that employers pay into WorkSafeBC.

There are 8 offices around the province, with 25 Employers Advisors, 8 Admin staff and 7 on the Leadership team.

Their support is not traditional representation on behalf of the Employer, like a what a lawyer would handle. They don’t take things over, but it is the employers’ voice they assist with, to get forward within the system. While they are bound by confidentiality, they do have real time access to files and can notice some issues that they can encourage employers to go back to WorkSafeBC to get more info that they can discuss with them.

You can download the presentation deck here.

For more information, you can contact them at 1.800.925.2233 / EAO@eao-bc.org

“HOP” – Human & Organizational Performance

Virtual Breakfast Forum – Sep 14, 2023

In today’s Virtual Breakfast Forum, we focused on updates from Victoria, Vancouver and Kelowna.

In Victoria, it was reported that it is encouraging to see that demand from customers has risen to nearly pre-pandemic levels, although retention and recruitment are still challenging. We have all tried creative ways to retain staff and are still struggling with certain skill sets. The high cost of living on the island presents challenges to attracting skilled workers. Evaluations are done to determine if workers need to come into the office, and whether or not they can work remotely is based on their role. Having hybrid work opportunities helps to attract a more diverse workforce. Supply chain continues to be an issue on the island.

In Coquitlam, one member shared that the organization had an incident of COVID, tested positive and then 3-4 others phoned in as well. People seem to be more casual about getting vaccines. There are still issues with supply chain, and the team are exhausted trying to get ETA on delivery parts. During a recent hiring process, there was a very positive response, with more applications than expected, and it seems that the demand for higher salaries isn’t as prevalent as before.

The wildfires was the hot topic today, in Kelowna.  The fire started on August 15th, on the West Kelowna side. Initially it was up in the hills, but on the 2nd day the wind spread across moutainside, down the back of the mountains and then directed towards the lake. Evacuation orders started, and then the fire jumped 2.5 km over the lake. At its height, there were 35,000 people on evacuation order, and 30,000 people on an evacuation alert. There were 189 structures/homes lost. For workers, this caused a lot of nervous work days, but the community came together to help each other through it. The Tourism industry in Kelowna took a real hit. Kelowna is in a recovery period now, and the trickle down effect is interesting: there is an even further shortage of home or rentals, which impacts recruitment, when trying to bring skilled workers in. The mental health toll has been hard, with days off needed.

It was recommended that employers consider putting together some emergency packs to offer to workers who might be dealing with evacuation orders and may not be able to get home. F.A.S.T Limited was identified as a resource to source emergency kits at many different levels.

Coming down the pipe is an event with KPMG “Private M&A Outlook and Strategies for Success”.EHSCBC Members have been invited to attend, more information and the registration link is included in the regular eblast.

WorkSafeBC has announced changes to occupational first aid, taking place in 2024. Also they are restructuring training on the Bullying and Harassment policy, with more info to come.

We are looking forward to a very well attended Round Table in a few weeks, and our next Virtual Breakfast Forum will be in October, date TBD.

The benefits of good DEI in the workplace

At Thursday’s well attended Virtual Breakfast Forum, members and guests were given a presentation on Diversity, Equity and Inclusivity by Amanda Dawes, a DEI consultant to SureWerx. Special thanks to Anna-Maria Parente from SureWerx, our host for today’s forum, who introduced Amanda and provided a Land Acknowledgement.

What is DEI?

Diversity: the presence of difference, including race, gender, gender identity, religion, physical appearance, sexual orientation, length of service, nationality, socio-economics status, neurodiversity, ability, age.

Equity: promoting justice in partiality and fairness within the procedures, processes and distribution of resources within institutions or systems.

Inclusion: an outcome that shows that everyone feels and is welcome, and can participate fully in the decision -making process and development opportunities within your institution.

At its core, good DEI is trying to a) create equity b) reduce bias c) redistribute power.

Companies with diverse management teams could benefit by seeing up to 19% increases in revenue and are up to 25% more likely to maintain above average profitability. The perception of trust is increased when there is more gender equality. Seeing women on Boards is strongly associated with the level of trust Canadians hold for BODs, corporate management, and large corporations.

DEI exists when all staff at all levels feel psychologically, physically, and professionally safe, no person or group of people feel their voice is silenced, and there is an environment where all can succeed based on capability, skills, and experience.

Why do we need DEI?

Amanda shared a few interesting statistics:

  • BC Women earn on average about 70% of what men earn
  • Women account for only 23% of engineering graduates, but 78% of education and teaching in BC
  • 43% of people with a disability found it difficult or very difficult to meet household financial needs, vs  28% of people without a disability
  • Heterosexual men earn the highest incomes compared with women of all sexual orientations and gay and bi men with the same level of education.

Amanda suggested that building diversity up from the bottom is the best approach. When a company has good DEI, it has been shown to reduce poor health conditions and have employees who are more engaged and committed. Employers will see staff that have a high level of job satisfaction, less absenteeism as well as less presenteeism, and employees who are more likely to report feeling safe and respected at work.

Objectivity is critical in establishing a good DEI culture in your organization. Consider getting an expert involved to consult and assist you on your journey.

A few reminders:

Please register for the Round Table if you haven’t already. The event takes place Wednesday, Sept. 27th at the Terminal City Club.

Next Virtual Breakfast Forum is on 14 Sept. It will be a general forum with members providing regional updates.

Members Enjoy Weekly Calls

Members have been really enjoying our video weekly calls, and participants have been getting a lot out of sharing successes and opportunities with each other. With many of us shifting focus as to how to re-open our organizations, it was decided that we will continue our calls on a bi-weekly basis beginning in June. Next week on our call, we are thrilled to revisit the 2019 Round Table keynote speech by Greg Stewart from Sinclar Forest Products Group. The video is just over an hour-long, and Greg will host a live Q&A period immediately following. We hope that you will join us for a dynamic and riveting call that will be time well spent.

This time, discussion revolved around updates from each of our members. While it has been a tough few months for many, everyone is feeling cautiously optimistic that the return to work will be smooth, provided that organizations do not proceed too quickly.  One important consideration when re-opening offices is that we can’t control what people do on their own time, or where they stop off on their way to work, which could increase exposure. People take for granted that they have been staying at home which can be a safe environment, but reinforcing the idea of coming straight to work with no stop-offs can significantly limit further exposure. Many of our participants have decided not to re-open hastily, but rather to wait a few weeks after other organizations re-open to better evaluate the risk.

 

A few interesting statistics were shared during our call:

  • BIV digital report announced new CEO of YVR Tamara Vrooman will be starting this summer. It’s reported that YVR is expecting passengers going through the airport to drop from 26m/y to 10-12m/y.
  • It took approximately 4 years for the travel industry to bounce back to normalcy following 9/11
  • During the Spanish flu pandemic, the 2nd wave death rate was 5 times greater than first. This simply reinforces the reasoning for not going back to work too soon.

Workshare has been approved for a number of our participating organizations which has helped keep things afloat. The government has loosened the criteria for eligibility. Organizations no longer have to prove a year-over-year reduction of revenue, so anyone is entitled to apply for this program.

It is widely agreed that discussions surrounding mental health are vital at this time. Returning to work can be a stressful situation, or even continuing to work from home when staff are typically travelling or having to juggle childcare and work/life balance. Keep yourselves healthy to make sure you can keep others healthy and support them on this journey too. Remember: take care of yourselves too!

There are also webinars that are available from Diversified Rehabilitation to share with your employees and teams – you can find the link here. members.diversifiedrehab.ca

On May 28th Dr. Joti Samra will be sharing a timely presentation on Mental Health. More information to come on this meeting.

We look forward to having you join our next week’s call and video presentation/Q&A with Greg Stewart from Sinclar. Please feel free to invite anyone you think would benefit from this presentation, and this opportunity can provide great value to potential new members.

BC Ferries’ President & CEO Endorses BC Safety Charter

On July 5th, Safety Charter Members from the Okanagan area met at Freeport Industries to hear Chris Inkster discuss his safety journey. The event started with a quick viewing of Chris’s nomination video for the 2019 MSABC “Ben Hume Award” to set the stage. Chris talked about how one of his key concerns is the potential for complacency and a discussion ensued on what others around the table did to keep safety as a focus. He also opened up his tracking of Freeport’s safety record, sharing where he sees potential issues and asked for thoughts from attendees on how to address certain points.

Many topics were also discussed throughout the morning, with attendees touching on topics like “Onboarding of new and young workers”, “Creating culture shifts”, “Recognition (both pros and cons)”, “Millennial expectations” and experience ratings.

Leslie Bradley, CEO of SunRype was overheard to say “…it is great to have a local group like this and be able to put names to faces. You never know when you might need support or someone you trust to bounce ideas off of”.

We were also happy to have Carole Eamer join the group and become the BC Safety Charters newest Signatory.

“Recover at work” breakfast forum a success.

On Wednesday March 6th BCSC Signatories met to learn about the “Recover at Work” program at the Great Little Box Company. Host Nick Reiach, VP Operations at GLBC introduced participants to the program, bringing in his team and the on-site physiotherapist group as resources. A great deal of discussion was held around how a program like this makes sense, is good for business and great for moral.

An interesting conversation was held around the cost of implementing this program, and Nick walked us through (with the consultants from Physiofocus) a cost benefits analysis.

Using an example of a business with 300 employees, an average income of $60,000 and a WCB rate of 3%, the business can expect to pay $540,000 annually. With a good recover at work program in place this premium can be reduced to as low as $270,000. Conversely, if there is no program in place it is estimated that the premium could as much as double to over $1,000,000. Remember, these numbers are annual!

After the presentation Nick took attendees on a tour of the facilities, showing some of the in-house safety features, the latest technology and the fully equipped gym for employee use.

Thank you, Nick and Great Little Box Company!